SS
Shelley S
1 reviews | Active since Oct 2019
14 Dec 2022, 12:17
My Dad has been a cl...
My Dad has been a client since 1996, amd when he had an incident earlier this year AandG charged him a crazy excess even though he was over 80yrs old..all other insurance have a R0 excess policy for over 80s. Over the years its been a nightmare dealing with the call centre. Let alone their monthly fee is at least R200 more than 3 other insurance companies which I compared to...and they offer R0 excess. Poor, poor service!
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Replies (2)
Auto & General's replyOfficial
14 Dec 2022, 12:21Hi Shelley,
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss his concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss his concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply14 Dec 2022, 12:21
Official
Hi Shelley,
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss his concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss his concerns.
Kind Regards,
The Auto & General Team
SS
Shelley S's updateReviewer Update
03 Apr 2023, 12:49Good Day,
No one bothered to contact me via my cell. I cancelled the policy due to the bad service.
No one bothered to contact me via my cell. I cancelled the policy due to the bad service.
SS
Shelley S's update03 Apr 2023, 12:49
Reviewer Update
Good Day,
No one bothered to contact me via my cell. I cancelled the policy due to the bad service.
No one bothered to contact me via my cell. I cancelled the policy due to the bad service.