KM
Kashala M
1 reviews | Active since Aug 2023
31 Aug 2023, 10:56
Mr
I have business assurance with auto general I got accident on25 of July and the person we got at accident she's accepted that it was her mistake out looking when I was coming front of police when we ppen the case but this my assurance don't wanna fixed my car since that day I been at home doing nothing all my business is down because of this assurance as I shering this I'm still at home but I'm paying them last month the get money for my police and this month's I have to pay them again but I'm not working I don't know what to do this week I call them on Monday I speak to the manager she's lying to me the can call me in next 24hr up now no update you can see how bad their even the broker for the person we got accident call me and give the claim number to send to my assurance but this auto general is very bad
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Replies (6)0
Replies (6)
Auto & General's replyOfficial
31 Aug 2023, 10:59Good day Kashala,
We are concerned to hear about this.
This will be escalated to the relevant team who will be in contact with you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
This will be escalated to the relevant team who will be in contact with you.
Kind regards,
The Auto & General Team.
Auto & General's reply31 Aug 2023, 10:59
Official
Good day Kashala,
We are concerned to hear about this.
This will be escalated to the relevant team who will be in contact with you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
This will be escalated to the relevant team who will be in contact with you.
Kind regards,
The Auto & General Team.
KM
Kashala M's updateReviewer Update
31 Aug 2023, 11:08No you guys u have the same thing all the time you know how much I'm loosing how many time you sending e.mail asking the same thing first it was lorrain ask from tracker report after 5day Shane ask the samething 5days again boitumelo ask I send and Jonathan again ask the samething when I ask him what he say lorrrain and chanez the on sick leave that you don't have access to their e.mail and Jonathan chaouting me as client and my car is for business when I'm seating doing nothing getting lies from you for all months how much I loose and I have to pay you guys again this months
KM
Kashala M's update31 Aug 2023, 11:08
Reviewer Update
No you guys u have the same thing all the time you know how much I'm loosing how many time you sending e.mail asking the same thing first it was lorrain ask from tracker report after 5day Shane ask the samething 5days again boitumelo ask I send and Jonathan again ask the samething when I ask him what he say lorrrain and chanez the on sick leave that you don't have access to their e.mail and Jonathan chaouting me as client and my car is for business when I'm seating doing nothing getting lies from you for all months how much I loose and I have to pay you guys again this months
KM
Kashala M's updateReviewer Update
31 Aug 2023, 11:12No is too much now I been patient not anymore or we can cancel this police and Monday I'm going to police open the case for you with my lawyer and follow up my self the case for that ladies that all I'm tired my business can not colapus because of you I can fixed my car my self stop lies this I will spend money to put everywhere on news paper
KM
Kashala M's update31 Aug 2023, 11:12
Reviewer Update
No is too much now I been patient not anymore or we can cancel this police and Monday I'm going to police open the case for you with my lawyer and follow up my self the case for that ladies that all I'm tired my business can not colapus because of you I can fixed my car my self stop lies this I will spend money to put everywhere on news paper
Auto & General's replyOfficial
31 Aug 2023, 11:14We do apologize and will ensure that you receive feedback regarding this matter.
Kind regards,
The Auto & General Team.
Kind regards,
The Auto & General Team.
Auto & General's reply31 Aug 2023, 11:14
Official
We do apologize and will ensure that you receive feedback regarding this matter.
Kind regards,
The Auto & General Team.
Kind regards,
The Auto & General Team.
KM
Kashala M's updateReviewer Update
31 Aug 2023, 11:26No is too much and other thing how many time I have to tell everyone I put the name their that I never have car assurance before but the asking me my previous assurance I told you I never have assurance before auto general my first assurance but you been asking all the time do you know much I lost all this August R40.000 because you don't wanna fixed my car is too much from 25 up to days now is September you accepted me to wait again for all months
KM
Kashala M's update31 Aug 2023, 11:26
Reviewer Update
No is too much and other thing how many time I have to tell everyone I put the name their that I never have car assurance before but the asking me my previous assurance I told you I never have assurance before auto general my first assurance but you been asking all the time do you know much I lost all this August R40.000 because you don't wanna fixed my car is too much from 25 up to days now is September you accepted me to wait again for all months
Auto & General's replyOfficial
31 Aug 2023, 11:33We are working on expediting this for you, and we would like to apologize for any inconvenience caused in the process.
Kind regards,The Auto & General Team.
Kind regards,The Auto & General Team.
Auto & General's reply31 Aug 2023, 11:33
Official
We are working on expediting this for you, and we would like to apologize for any inconvenience caused in the process.
Kind regards,The Auto & General Team.
Kind regards,The Auto & General Team.