JR
Jackie R
1 reviews | Active since Nov 2019
30 Jul 2022, 09:30
Money *******
If were less than 1 star, they would get it. I canceled my insurance 2 months ago, and the debit order is still trying to go off my account. The account it is going off from has no money in, resulting in debit order fees of R105 per transaction. Last month amounted to a total of R800 and this month is already on R105. They are very easy to take your money, but there is absolutely no customer service when it comes to canceling or stopping the debit order. My lawyers have gotten involved and they will be paying for those costs as well. They never follow up with any calls they say they are going to so the consultants never get back to me.
Helpful (0)
Replies (1)0
Replies (1)Auto & General's replyOfficial
30 Jul 2022, 10:08Hi Jackie,
We are disappointed to hear this.
We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear this.
We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply30 Jul 2022, 10:08
Official
Hi Jackie,
We are disappointed to hear this.
We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear this.
We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
Kind Regards,
The Auto & General Team
