GC
Greg C
1 reviews | Active since Mar 2009
06 Jan 2016, 09:54
Money deducted twice from my account
I was horrified to see that a branch of Auto & General deducted money twice off my account. It was 4th and 5th January 2016. If I was not diligent in checking my bank account it could easily have gone unnoticed at my loss. Furthermore, I would like to know how many thousands of other account holders experienced the same 'despicable act.' In my view it is ********. <br> <br> Please pay back the money that you owe me as soon as possible. Like today!<br> <br>
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Auto & General's replyOfficial
06 Jan 2016, 16:53Hello Greg J de C,
Thank you for bringing this to our attention.
We have forwarded your matter to the relevant department and a consultant will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto& General team
Thank you for bringing this to our attention.
We have forwarded your matter to the relevant department and a consultant will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto& General team
Auto & General's reply06 Jan 2016, 16:53
Official
Hello Greg J de C,
Thank you for bringing this to our attention.
We have forwarded your matter to the relevant department and a consultant will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto& General team
Thank you for bringing this to our attention.
We have forwarded your matter to the relevant department and a consultant will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that the matter will be resolved soonest.
Regards,
The Auto& General team