RM
Reabetswe M
1 reviews | Active since Apr 2016
29 May 2026, 16:01
Money chawers
I called in today to have my insurance premium reduced as its time for the annual review and I felt the premium is too high. So the lady reduced it but didn't mention that she reduced the third part liability from 5M to 2,5M. So what makes it a comprehensive cover with a reduced third part liability cover, I think its not time for me to look for a cheaper insurance company
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Replies (1)
Auto & General's replyOfficial
29 May 2026, 16:28Hi Reabetswe.
I’m truly sorry for the frustration and concern this situation has caused, and I completely understand how upsetting it is to discover a cover change that was not clearly explained. You’re absolutely right to expect full transparency, especially when it impacts something as important as your third-party liability cover. I would appreciate the opportunity to review your policy with you and ensure your cover and premium are aligned with your expectations.
Thank you
The A&G Team.
I’m truly sorry for the frustration and concern this situation has caused, and I completely understand how upsetting it is to discover a cover change that was not clearly explained. You’re absolutely right to expect full transparency, especially when it impacts something as important as your third-party liability cover. I would appreciate the opportunity to review your policy with you and ensure your cover and premium are aligned with your expectations.
Thank you
The A&G Team.
Auto & General's reply29 May 2026, 16:28
Official
Hi Reabetswe.
I’m truly sorry for the frustration and concern this situation has caused, and I completely understand how upsetting it is to discover a cover change that was not clearly explained. You’re absolutely right to expect full transparency, especially when it impacts something as important as your third-party liability cover. I would appreciate the opportunity to review your policy with you and ensure your cover and premium are aligned with your expectations.
Thank you
The A&G Team.
I’m truly sorry for the frustration and concern this situation has caused, and I completely understand how upsetting it is to discover a cover change that was not clearly explained. You’re absolutely right to expect full transparency, especially when it impacts something as important as your third-party liability cover. I would appreciate the opportunity to review your policy with you and ensure your cover and premium are aligned with your expectations.
Thank you
The A&G Team.