MM
Mohammad M

1 reviews | Active since Jan 2019

05 Aug 2021, 01:21

Misrepresentation and deceit

These ******* stole money from me for 2 years after misrepresenting and tricking me into buying insurance with them. When I claimed, I was told that my premiums would be paid back instead of my claim being honoured. Imagine, had I not claim, I'd have paid these ****** for the rest of my life. Auto & General, you will pay up! This will go out on all social media platforms and ombud and the FSCA! I will advertise your ethical business for free. I have the email in which I was told the claimed events are covered however at the claims stage suddenly they are not covered and you tell me that A & G does not accept such risks. When you ******* me into taking insurance, you were happy with the risk. Suddenly when you have to pay, it's a different story.

0
Replies (2)
Auto & General
Auto & General's reply05 Aug 2021, 10:15
Official
 Hi Mohammad,
We would like to apologise for the service you have received.

Our team will be in contact with you to assist.

Kind Regards,
The Auto & General Team
 

Best regards,

MM
Mohammad M's update17 Jan 2022, 22:27
Reviewer Update
This matter has not been resolved since last year! I am left without hot water for 6 months now. I own a property worth R3mil however have to shower at the gym because your assessors are contradicting each other and you cannot make a decision.