Misinformation about your authorised service stations

I am writing to express my dissatisfaction and disappointment with the information provided by your team regarding your authorized vehicle service stations in the Bellville area. I was directed to several service stations that do not even offer the specific services required for my vehicle. This has caused unnecessary inconvenience and delay.

Additionally, while driving to and from these service stations, the left passenger-side window kept opening automatically about four times without any human intervention. This malfunction poses a serious security risk, as it could attract ******* and allow them access to valuable and immovable parts of my vehicle, such as the music system.

Given these issues, I kindly request your authorization to take my vehicle to a service station of my choice that can properly address both the required service and this safety concern.

Thank you for your prompt attention to this matter. I look forward to your swift response.

I look forward to your prompt response and resolution of this matter.