****mers

I am extremely upset with Auto and General and Neo Matshinge—I took out a scratch, dent, and tyre cover with them almost a year ago. I submitted a claim on the 12th of February. When I submitted the claim, I was told that if the quote I got is more than the payout, I will have to pay the difference. Now they keep on rejecting quotes because the quotes are more than the payout amount, and they are refusing to pay out. They are actually telling me that I must tell the mechanics what to charge me. I am at a point of cancelling all the covers I have with Auto and General, and I would not recommend their company. Their customer service is bad; they don't call; I have to call them every day for follow-up.