MK
Michelle K

1 reviews | Active since Dec 2014

12 Nov 2024, 09:23

****MER

I am appalled by this company. I have had insurance with them since 2017 with maybe one claim for my car (a claim totalling less than R2000), and I have now cancelled it yesterday after they increased it by R800 per month. What I have been paying has been more than doubled what I initially paid when I started with them. When I told them yesterday that they are too expensive, they told me that it is my fault because I should have been calling them every year, but since I have not been calling, they are then increasing my insurance steeply. I was so shocked and could not even say anything, even when the agent offered me a discount, I was already disgusted with them and more than sure that I want out and want nothing to do with them EVER!

0
Replies (1)
Auto & General
Auto & General's reply12 Nov 2024, 09:27
Official
Hi Michelle

We acknowledge the receipt of your complaint, and we are terribly Sorry for the service you have received

We noticed that the policy has been cancelled, kindly advise if you need further assistance. 

Kind regards,

The Auto & General Team