BN
Bongiswa N
1 reviews | Active since Jan 2022
11 Nov 2024, 02:01
Mechanical breakdown
If there was a 0 star I would rate Auto & General 0. I lodged a claim on 29 August only for them to come back to say they won't pay but it's not my fault that the car had a mechanical breakdown. All along they knew they won't pay but kept on deducting my money. At least they should say they will pay a certain percentage not this nonsense they are telling me. No I don't accept this nonsense from them. This is bull****. After not updating on what's going on with the claim, I called and sent emails to Smangele but to no avail
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
11 Nov 2024, 07:44Good day Mrs. B Mtetha.
We are disappointed to hear this and we acknowledge your complaint. We will arrange for the team to contact you.
Kind regards,
The Auto & General team
We are disappointed to hear this and we acknowledge your complaint. We will arrange for the team to contact you.
Kind regards,
The Auto & General team
Auto & General's reply11 Nov 2024, 07:44
Official
Good day Mrs. B Mtetha.
We are disappointed to hear this and we acknowledge your complaint. We will arrange for the team to contact you.
Kind regards,
The Auto & General team
We are disappointed to hear this and we acknowledge your complaint. We will arrange for the team to contact you.
Kind regards,
The Auto & General team
BN
Bongiswa N's updateReviewer Update
12 Nov 2024, 13:37Thank you very much Auto and Gen Llewellyn Haffjee called me and he told me they will reassess my claim and indeed it was reassessed and I'm now happy. Llewellyn Haffjee deserves a promotion. I really appreciate your work. Thank you very much
BN
Bongiswa N's update12 Nov 2024, 13:37
Reviewer Update
Thank you very much Auto and Gen Llewellyn Haffjee called me and he told me they will reassess my claim and indeed it was reassessed and I'm now happy. Llewellyn Haffjee deserves a promotion. I really appreciate your work. Thank you very much
Auto & General's replyOfficial
12 Nov 2024, 13:42Hi Bongiswa
We are pleased to hear that you have been assisted, we will share this feedback with Llewellyn and the team.
Kind regards,
The Auto & General Team
We are pleased to hear that you have been assisted, we will share this feedback with Llewellyn and the team.
Kind regards,
The Auto & General Team
Auto & General's reply12 Nov 2024, 13:42
Official
Hi Bongiswa
We are pleased to hear that you have been assisted, we will share this feedback with Llewellyn and the team.
Kind regards,
The Auto & General Team
We are pleased to hear that you have been assisted, we will share this feedback with Llewellyn and the team.
Kind regards,
The Auto & General Team