TJ
Tyrone J

1 reviews | Active since Mar 2012

05 Nov 2015, 15:25

looking for a reasons not to settle claim

Im really horrified with this insurance company and can only describe their way of doing business as nothing more than a common ****** and a *****.<br> <br> My car was broken into, my sound system, laptop and a few other stuff was ******. I was completely socked when they told me my personal contents is not insured. <br> When i opened the policy I clearly stressed the point that i need everything in the car insured. Im currently working for a IT company and i sometimes have to deliver and install expensive IT and networking equipment at our clients sites.I can truly be great full that this did not happen wile I had my company's equipment in the vehicle.<br> I requested that they review the original voice recordings.They came back after a few days and said they review the recordings and all my stuff was in fact insured.<br> <br> But now they say that there is not enough damages on my car and the claim is not valid and they wont pay out. The only damages on my car was the driver side rubber ws out.<br> I have seen locksmiths open latest model cars in a few seconds without leaving any damages.<br> <br> Im glad to say that this will be my last month wt them and recommend any one to stay clear of these ******.

0
Replies (1)
Auto & General
Auto & General's reply06 Nov 2015, 14:03
Official
Hello tyronej007,

Thank you for bringing this matter to our attention.

We confirm that the matter has been referred to the customer relations department to review the overall merits of the case.

Feedback on the outcome will be communicated as soon as possible.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The Auto & General Team