YN
Yonela N
1 reviews | Active since Jan 2023
05 Jan 2026, 08:45
Long Claim Review
I was in an accident on the 24 December 2025, I registered a claim same day and the communication has been little to nothing. I understand it was a holiday period and taking that to account. Since I registered the claim I have only received 1 phone call from the company, all the updates I have to call myself and still leave with little to nothing, I keep stating that I have to drive back to work tomorrow 06 January 2026. My right passenger back door is damaged & the grass is cracked I am unable to move. Yoh I am frustrated
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Auto & General's replyOfficial
05 Jan 2026, 09:00Hi Yonela,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
Auto & General's reply05 Jan 2026, 09:00
Official
Hi Yonela,
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team