1 reviews | Active since Jan 2017
Lies, lies and more lies
<p>So I posted on hellopeter yesterday, Auto and General rep**** that they would contact me today. It is 16:00 already and I have not heard a thing. The car is currently at Auction Nation. They refused to release the vehicle and Auto and General were no help to clean up the mess they caused by ********ly removing the vehicle without paying out our claim. If we did not realise that my car was not at the panelbeaters at the time we did, the car would have been sold today without us getting any claim paid out and without us signing any papers to change ownership. Might there be possible ***** at Auto and General? And why is cutomer relations not doing anything about this matter? We are currently very very unhappy!</p>
We acknowledge receipt of your your complaint.
As discussed with one of our Customer Relation Specialist, we will supply you with feedback tomorrow before 11h00 if not sooner. We are confident that we will be able to resolve this matter soonest.
Thank you for your understanding herein.
Kind Regards,
The Auto &General Team.
We acknowledge receipt of your your complaint.
As discussed with one of our Customer Relation Specialist, we will supply you with feedback tomorrow before 11h00 if not sooner. We are confident that we will be able to resolve this matter soonest.
Thank you for your understanding herein.
Kind Regards,
The Auto &General Team.
Update:
As discussed with one of our Customer Relation Specialists, we confirm that the vehicle is on its way to its destination. We will also send you the quotation via email.
We are pleased that this matter has been resolved and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The Auto & General Team.
Update:
As discussed with one of our Customer Relation Specialists, we confirm that the vehicle is on its way to its destination. We will also send you the quotation via email.
We are pleased that this matter has been resolved and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The Auto & General Team.