Let’s take the elderly for a ride

My Parents have been insured with Auto & General for many years. They are both 89 years old. They monthly premium was R5400 and has never been reviewed. After contacting A&G they immediately reduced it to R2500 . They are not prepared to refund any of the excessive premium paid on the basis that my parents never asked for a review. They are 89 for heavens sake. Surely A&G must take this into account with their small print. OUTsurance have quotes R1800 so A&G are still R700 too much. They have now cancelled their policy wtihbA&G which means that in addition to the excessive premiums they were paying they lose their no claim bonus of R45 000 payable in 2 years time. A&G’s attitude is it’s not their problem. A nation is judged by how they treat their elderly . I have no doubt A&G will find the same is true with a company. Karma is a *****