"Legal" *****

<p>I had just bought a new car and took out insurance with auto and general (12/2015). The insurance company called a few times to get all the details. Between all these calls were a call from auto and general vap. </p> <p> </p> <p>The lady spoke so fast and refered to the current pollicy so many times that I thought she was just going over some details with me. Instead she was "selling" me a dents and scratches policy. Only I didn't know it, because she used the frases....we are helping you and free benifits . In feb17 I saw an amount going of my account that I didnt know. When I called they said it had been going off since Jan 2016...only the amount was R 99 so I would not see it on a sms. And the only reason I saw it now was because the premium had gone up.</p> <p> </p> <p>Auto and general says I concented. I dissagree. You can clearly hear on the recording that I don't know she is "selling" me something new. She never asked are you interested, do you want this? Or any questions making her intensions clear.</p> <p> </p> <p>I feel that this is ***** on their part.</p> <p>I send an email saying that I disagree on 17 March 2017.....but I have not heard back from them. </p> <p> </p> <p>Is this what you stand for? Poor service and *****ing from unknowing people??</p>