CW
Cheryl W

1 reviews | Active since Jul 2020

29 Sept 2025, 15:50

Last night I emailed Auto and General using the email address listed on their website

Last night I emailed Auto and General using the email address listed on their website. In the email I requested my personal details be amended and my monthly premium be reviewed. I also requested they call me, giving a convenient time for the call. In response to my email, today I received a call from Revona Govender. Revona was pleasant and courteous. She was very audible. I mention this because there are call centres with poor reception. She referred to the fact that I was a valued client for 25 years. Revona assisted me with both matters in a professional manner.

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Replies (1)
Auto & General
Auto & General's reply29 Sept 2025, 15:53
Official
Good day Cheryl 

Thank you so much for taking the time out of your day to rate the service you received from us. 

We appreciate it greatly and will be sure to pass on these kind words to the relevant consultant, as it will surely make their day.

Have a blessed day further!

Kind regards,
The Auto & General Team