Lack of service

I am currently busy with my claim since the 2nd of November, and it has become such terrible experience in terms of how i am being served.

The consultant handling my claim seems very uninterested or she could give two ****s to be precise. She responds or sends me emails around 1 AM, rarely at daytime. I sent an email this morning she still at this time has not rep**** and my best guess is she will respond at midnight . When i call they tell me shes busy she will not call back.

Renee Mdlanguthi is in my view unprofessional and frustrating. What a terrible experience sies man