TM
Thomas M

1 reviews | Active since Mar 2014

18 Oct 2021, 13:04

LACK OF KNOWLEGDE

I called in with a simple question regarding my cover and Zelpha threw me from pillar to post. She does not know the product, she does not pay attention to detail and most importantly she does not know TCF. Does Tom Creamer know that some consultants are ***********?!?!?!?!?!?!?

0
Replies (3)
Auto & General
Auto & General's reply18 Oct 2021, 14:45
Official
Hi  Thomas, 

We acknowledge receipt of your complaint. 

Our team will look into your matter and contact you with feedback. 

Kind Regards,
The Auto & General Team
TM
Thomas M's update18 Oct 2021, 14:56
Reviewer Update
I want to be contacted by someone with knowledge of the product, not a chancer!
Auto & General
Auto & General's reply18 Oct 2021, 15:01
Official
Hi Thomas,

We have escalated your matter to a manager, they will be in contact with you.

Kind Regards,
The Auto & General Team