FD
Folusho D

1 reviews | Active since Oct 2017

31 Oct 2017, 14:40

Lack of feedback wt Accident claim

My car was involved in an accident on the 1st October 2017, I have been calling the business wrt the claim on numerous times and was informed that I will received feedback soonest, but till date nothing has been communicated.

The business clearly does not value the consumers.

0
Replies (3)
Auto & General
Auto & General's reply31 Oct 2017, 15:00
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialist will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply31 Oct 2017, 15:16
Official

Update:

One of our Customer Relation Specialists attempted to contact you, without success and a message was left on your voice mail.

Our claims department will be in contact with you shortly to discuss the way going forward.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply01 Nov 2017, 20:27
Official

Update:

We are pleased that the matter has been resolved.

Kind Regards,

The Auto & General Team