Koketso called me about an outstanding balance and I told him that I could not afford it because it was a cover for last month but I paid the cover for this month and I was exempted

Koketso called me about an outstanding balance and I told him that I could not afford it because it was a cover for last month but I paid the cover for this month and I was exempted. He help me so well and did not take up much of my time. He was so sweet and showed ampathy