TN
Thamsanqa N
1 reviews | Active since Jul 2025
04 Jul 2025, 09:59
Khumo from Value Added Products Department is rude.
Greetings.
I have a car insurance with Auto & General.
I write this review to register my displeasure regarding the conduct of the lady called Khumo from Value Added Products department. The lady is so rude and condescending on the phone. I would not buy any product sold by her, even if I wanted the product. I would rather get it from somewhere else.
Somebody needs to teach her telephone etiquette as soon as possible. She is a liability.
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Replies (1)Auto & General's replyOfficial
04 Jul 2025, 10:01Hello Thamsanqa,
We are very disappointed to hear that you were disappointed by our service and take your feedback seriously.
We acknowledge your complaint, and it will be escalated to the relevant team.
Kind regards,
The Auto & General team
We are very disappointed to hear that you were disappointed by our service and take your feedback seriously.
We acknowledge your complaint, and it will be escalated to the relevant team.
Kind regards,
The Auto & General team
Auto & General's reply04 Jul 2025, 10:01
Official
Hello Thamsanqa,
We are very disappointed to hear that you were disappointed by our service and take your feedback seriously.
We acknowledge your complaint, and it will be escalated to the relevant team.
Kind regards,
The Auto & General team
We are very disappointed to hear that you were disappointed by our service and take your feedback seriously.
We acknowledge your complaint, and it will be escalated to the relevant team.
Kind regards,
The Auto & General team
