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EllaBella E

1 reviews | Active since Mar 2026

30 Mar 2026, 16:59

Kelebogile was lovely today Friendly, polite, professional

Kelebogile was lovely today Friendly, polite, professional . I appreciated her particular attention to detail to make sure she helped and made the claim be processed - thank you And also a mention about Bongiwe (I hope that’s right) at reception / switchboard , she was so friendly and concerned that stones cracked my window - her empathy was so appreciated ! Thank you

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Replies (1)
Auto & General
Auto & General's reply30 Mar 2026, 17:02
Official
Hi  Ella Bella 

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Kelebogile provided friendly, professional service and paid close attention to detail to ensure your claim was processed smoothly.
We also appreciate your kind mention of Bongiwe at reception. 

It’s lovely to hear that her friendliness and empathy during a stressful situation made a positive difference. We’ll be sure to pass along your compliments to both of them. Thank you for choosing us.

Kind Regardss,
The Auto & General Team