Just wanted a quote
I went online to [URL Removed] to get comparative car insurance quotes and was put through to an Auto and General call centre agent. The gentleman was friendly enough but a 45min phone call with me constantly repeating information already given was annoying. Also, I am still looking around for insurance and do not want to commit yet. I made this clear to the agent and he insisted that they could not email me the details without my bank account number...which I, as an honest person, provided...LIKE AN IDIOT!!!<br> <br> I DO NOT want to be insured with Auto and General..I am JUST LOOKING!!! That premium better not go off my account as I HAVE NOT agreed to be insured by Auto and General. Call reference ***.<br> <br> Remove me from all your databases. I do not want to be contacted again!
We acknowledge receipt of your complaint.
We have escalated your complaint to the relevant sales manager who will conduct an investigation into your concerns and provide you with feedback on the matter.
Please expect a call from us soonest.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We have escalated your complaint to the relevant sales manager who will conduct an investigation into your concerns and provide you with feedback on the matter.
Please expect a call from us soonest.
Regards,
The Auto & General Team.
