It took them a whole...

It took them a whole review from hellopeter yesterday for them to seem like we were making progress, i was called by consultant by the name of Sandile and he told me that he had resolved my problem only for me to call Innovation group again for them to tell me that my contract only started yesterday and i have been paying them since February, i dont know what kind of a scheme auto and general is playing, but they don't take their customers seriously, when they see me they just see a joke