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Nande N

1 reviews | Active since Jul 2023

20 May 2025, 17:22

It took 4 months for my car to be fixed, communication was lacking, nobody updated me unless I called for updates, I had to pay the 1st diagnosis fee at Ford myself then Auto and general decided to take the car to a panel Beater and back to Ford again whe

It took 4 months for my car to be fixed, communication was lacking, nobody updated me unless I called for updates, I had to pay the 1st diagnosis fee at Ford myself then Auto and general decided to take the car to a panel Beater and back to Ford again where I had initially took it a few weeks later. That's when I refused to pay another diagnosis fee. It was the most frustrating 4 months of my life carless

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Replies (1)
Auto & General
Auto & General's reply20 May 2025, 17:27
Official
Good day Nande. We are disappointed to hear about your service experience. Please allow us to investigate the matter and arrange with the correct team to provide you with feedback as soon as possible.

Kind regards,

The Auto & General team