AM
Andrew M

1 reviews | Active since Mar 2015

25 Jul 2025, 11:41

It is very bad tovdeal with your company

It is very bad tovdeal with your company. I made the phone call and somebody who was attending me said that she does not get any polocy from me and she refused to call me back saying there are a huge volume of calls. In the second call I was asked to waot on the call while using airtime. Only the third call was friendly and the person asked my phone number without askong my details first. Really Babalo called me and had fruitful chat.

0
Replies (1)
Auto & General
Auto & General's reply25 Jul 2025, 11:44
Official
Hi Andrew,

We are truly sorry for the service experience.

However, we are happy to hear that Babalo called you back and assisted you.

We will address the behaviour with our consultants, apologies again.

Kind Regards,
The Auto & General Team