RF
Rene F

1 reviews | Active since May 2014

25 Apr 2015, 18:22

iPad

My iPad has been sent in for repairs more than a month ago and I still have not received it back. I am losing a HUGE amount of e-mail information as a result of it. Your call centre agents are quick to make you give a compliment but I still do not have my iPad. I either want it back or I want a NEW one.

0
Replies (1)
Auto & General
Auto & General's reply28 Apr 2015, 12:40
Official
Hello ReneFerreira,

Thank you for your comments.

We have arranged that the claims manager obtain an urgent progress report with regards to the repairs. The manager will be in contact with you to provide you with an update.

We apologise for the inconvenience and trust that the matter will be resolved soonest.

Regards,

The Auto & General Team

Best regards,