Insure with Auto & General but pray never to be in a single car accident.

I had a single vehicle accident on 19 March 2023 and it is taking forever for Auto & General to "validate" the claim. At first they promised to provide feedback on 30/03/2023, then the 31st and later the 6th April 2023. Now they again postponed to 13 April 2023. This wild goose chase is embarked upon notwithstanding that i provided the investigator with all the documents and information he required, including my bank statement, contacts of the tracking compny and device description and contact details of bystanders who came to my rescue. Each time their deadline for providing feedback arrives, they move the goalposts or require information about other insurers who have never even insured the vehicle at any given time.

How i miss my former insurer absa idirect. It seems to me that if one has a single vehicle accident, they are automatically viewed as a *****ster or drunk driver as happened with another user Mava F. This assumptions are held notwithstanding the evidence of all who were at the scene immediately after it happed.