CJ
Candice J

1 reviews | Active since Jan 2019

23 Feb 2021, 09:13

Insurance that matters

I've received countless phone calls from call centres trying to lure me away from my trusty insurer but no ways.

I lost my engagement ring in March 2020 in my home. It must've been taken by one of the many who were in and out my house at the time as I was renovating. I looked for it for about a year on and off as I didn't want to believe the people I trusted in my home would take something so valuable. Also the ring was put away in the ring box, in a watch box on a shelf near my dressing table. Not in plain site.

I finally lodged a claim with Auto & General a few weeks ago and they paid out. It took only 2 or 3 days for everything to be wrapped up and finalized.

I am not impressed with fancy lights and big announcements. Consistency is key. Auto & General have been consistent and that's why I'll stay. Excellent communication, not out to 'get' me, and they're people. Real people who listen and understand and want to help me. I appreciate that.

Hey, Auto & General! Could you take over SAA, Eskom and everything else bombing out in SA? Thanks!

0
Replies (1)
Auto & General
Auto & General's reply23 Feb 2021, 10:16
Official
 Hi Candice,

Thank you so much for sharing your service experience with us on this platform.

We are pleased to hear this, enjoy your day!

Kind Regards,
The Auto & General Team