1 reviews | Active since Jan 2011
Insurance Mafia: Telesure - Auto & General
I would strongly recommend you avoid this insurance and any other within the Telesure group
I'm accident took place on the 24th of November Monday night,these people intentionally waited 3 weeks with no action on my claim besides moving my assets without any communication or consernt.
Not only did they do that,further damages were done on my car and possibly parts taken out of my car.
The car was at the location which is an Auction centre,this means after the Assesor Keegan Kori saw my car a day after the accident they knew it's a write off.
But they still kept it for 4 weeks and stripped the car resulting in further damage and possible loss as they could have easily removed legit parts from my car at this point I'm not even guaranteed my spare week is also even there.
This guy waited weeks and conveniently called me Friday around 15:00 to instruct me to return the rental by 15:00 the next day mind you the rental company closes at 13:00 (not communicated) and gave me 48hrs to give a location to move the damaged car within a 40km radius....I mean where do I take a damaged car which has been s****ped even further?
They rejected the claim stating I was driving over the speed limit at 23:00 as a 38 year old black female alone in the car driving a 5km distance from sunninghill to Vorna valley.
All it takes is looking at entire cars history and drivers patterns to understand what type of person is driving.
My car was last parked on Wednesday, Sunday I went to church only to move again regular drive/route to the office on that Monday,once parked on before weekend it will hardly mov3 with small tripes with the area schools and shopping centres.
They knew it's a single black woman,she won't bite we can take a chance and not affect our profit margins.
They will find any reason to reject the claim but this was unspected and Keegan has stood very low shaam. ..now it makes sure why his voice was always shaking during our calls especially as he kept referring to the road and speed limit.
I wish as black people we had an insurance company that does discriminated,it very unfortunate because of the *******ion we will still remain looted by these Corporate Gangsters.This is one of the.things Goverment needs to look it ....from How our Finance Deals get structured to service providers like Auto and General will continue to **** people.
#Black Child you will never be free
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. This matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. This matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
