PN
Primrose N
1 reviews | Active since Jan 2019
04 Jan 2019, 20:33
Insuarance claim
I was with insurance company for 1 year and 3months.My car recently got involved in an accident but they refused to pay.from the period I started using this company till now I have never skipped a payment.
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Replies (2)
Auto & General's replyOfficial
07 Jan 2019, 11:21We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply07 Jan 2019, 11:21
Official
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
07 Jan 2019, 15:11Update:
We confirm that our Customer Relation Specialist has been in contact with you and the claim as well as the final outcome of the claim has been discussed with you. We have reviewed the outcome of the claim on more than one occasion and we confirm that we cannot fault the decision that was made to reject the claim. The reasons for the rejection of the claim was discussed with you in detail. In view of the above we confirm that the matter will remain unchanged and we apologise for not being able to assist you further. Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist has been in contact with you and the claim as well as the final outcome of the claim has been discussed with you. We have reviewed the outcome of the claim on more than one occasion and we confirm that we cannot fault the decision that was made to reject the claim. The reasons for the rejection of the claim was discussed with you in detail. In view of the above we confirm that the matter will remain unchanged and we apologise for not being able to assist you further. Kind Regards,
The Auto & General Team.
Auto & General's reply07 Jan 2019, 15:11
Official
Update:
We confirm that our Customer Relation Specialist has been in contact with you and the claim as well as the final outcome of the claim has been discussed with you. We have reviewed the outcome of the claim on more than one occasion and we confirm that we cannot fault the decision that was made to reject the claim. The reasons for the rejection of the claim was discussed with you in detail. In view of the above we confirm that the matter will remain unchanged and we apologise for not being able to assist you further. Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist has been in contact with you and the claim as well as the final outcome of the claim has been discussed with you. We have reviewed the outcome of the claim on more than one occasion and we confirm that we cannot fault the decision that was made to reject the claim. The reasons for the rejection of the claim was discussed with you in detail. In view of the above we confirm that the matter will remain unchanged and we apologise for not being able to assist you further. Kind Regards,
The Auto & General Team.