MN
Managhee N
1 reviews | Active since Sept 2017
18 Sept 2017, 14:14
Insane Premium Increases
I have been a faithful customer for several years with both my son and my own car insured with auto general.
I blindly stuck with A&G, only to notice the insane increase since 2013. I was paying 1400 for a kia rio and 1900 for polo 1.4 trendline. I have never claimed over the years only until recently where an excess of over R12000 was asked for my sons polo. This is only when I noticed the insane premiums.
Absolutely crazy prices and no value for money. Appalled at the **************** of Auto and General I think I must look at changing companys in the new year.
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Auto & General's replyOfficial
18 Sept 2017, 14:30Thank you for bringing this matter to our attention.
We have escalated the matter to the customer relations team who will contact you shortly.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply18 Sept 2017, 14:30
Official
Thank you for bringing this matter to our attention.
We have escalated the matter to the customer relations team who will contact you shortly.
Please accept our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's replyOfficial
19 Sept 2017, 11:05Update:
We confirm that customer relations have been in contact with you to address and discuss your concerns.
We certainly acknowledge your point of view and apologise once again for all the inconvenience caused.
Regards,
The Auto & General Team
Best regards,
Auto & General's reply19 Sept 2017, 11:05
Official
Update:
We confirm that customer relations have been in contact with you to address and discuss your concerns.
We certainly acknowledge your point of view and apologise once again for all the inconvenience caused.
Regards,
The Auto & General Team
Best regards,