AE
Adriana E

1 reviews | Active since Aug 2015

31 Aug 2015, 14:46

Increase in monthly premium

I was shocked when I saw my debit order today for my car insurance it went from R 477 per month to R 726!!! How can this be??? I did not agree to this a R 249 increase!!! I phoned Auto and General this morning they said it's the the annual increase. I have never claimed from my car insurance and have never been in a accident. They said the best they can do is R 642 per month a R 165 increase. I am not happy with this at all!!! If anything the monthly premium should decrease every year with the car value decreasing.

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Replies (1)
Auto & General
Auto & General's reply31 Aug 2015, 15:27
Official
Hello Elsa111,

We acknowledge receipt of your complaint.

We have attempted to contact you on your mobile, unfortunately without any success.
We will investigate your concerns and provide you with feedback soonest.

Regards,
The Auto & General Team.