1 reviews | Active since Nov 2012
Inconvenienced for 2months now!!!!
About 2monts ago i made an accident on the R300 in CPT after 2am on my way home. I'm sure everyone knows about the syndicate which operate there in the area, they put stones and other objects in the road and if you drive over it and stop than they rob or hijack you<br> <br> In my case i saw the objects to late and i was forced to drive over it after trying to avoid it(concrete pillar), i managed to control my vehicle & a minute or 2 later i realise my oil light came on the dashboard. I couldnt stop to check because i felt my life was in danger at that time & i only wanted to get to the safest place<br> <br> After stopping & checking under the vehicle i saw the sump was damaged and i couldn't drive the vehicle further, a tow truck than came and took the car home<br> <br> After submitting the claim everything went smooth but than insurance started giving me headaches, claiming i was driving 255km/h due to diagnostic reports for a 1.4tsi vehicle which is impossible! they declined my claim twice and they said its negligence from my side for not stopping immediately after the impact<br> <br> VWSA was able to assist to proof i wasn't driving that speed but management is getting technical and can make a decision to pay!
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there are delays in finalising the matter in dispute as there is information outstanding, which have been discussed with you.
We assure you feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge that there are delays in finalising the matter in dispute as there is information outstanding, which have been discussed with you.
We assure you feedback will be provided as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
