*********** is an understatement.

Extremely poor service from Auto and General.

Windscreen claim was loaded on the 26/02/2021.

A glass service provider was appointed and arrived with the incorrect glass twice. The contact centre advised that they will not fit an original windscreen on the car as the vehicle is a 2019 model.

The car is still under warranty. Eventually got the OEM glass authorised after more than 10 phone calls to them.

Now they can’t seem to get the authorisation correct.

Rather stay away from Auto and General and use a known insurer instead.