iK
itu K

1 reviews | Active since Sept 2016

27 May 2019, 13:47

*********** INSURANCE

I have made claim for dents on my car it is almost a month now , and when I call the insurance they just rude and keeps me on hold without giving explanation as to why my claim is not submitted. I pay them on monthly basis for them to give such a ****tyy service

0
Replies (3)
Auto & General
Auto & General's reply27 May 2019, 13:58
Official
We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 

Kind Regards, 
The Auto & General Team. 

Auto & General
Auto & General's reply27 May 2019, 15:41
Official
Update: 
As discussed with our Customer Relation Specialist, we are giving urgent attention to your complaint, feedback will be provided soonest. 
Kind Regards, 
The Auto & General Team. 
Auto & General
Auto & General's reply31 May 2019, 12:30
Official
Update: 
We are pleased to confirm that this matter has been resolved to your satisfaction. 

Kind Regards, 
The Auto & General Team.