***********, inconsiderate

I recently called for a tow truck and half-way my call my airtime depleted. I was hoping that because I had already given my policy number and cell number, the consultant will call me back, but SHE did not. I then loaded more airtyme and called again and the person helping me gave wrong information to the tow truck guy. She gave the right model of the car but wrong plate number of the car, what was absurd was that that registration number was of a car that was not even covered by auto & general