TM
Thato M
1 reviews | Active since Aug 2017
14 Aug 2018, 09:00
Incompetency
Taking too long to process my claim and not keeping their promises.
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
14 Aug 2018, 09:10We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply14 Aug 2018, 09:10
Official
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
14 Aug 2018, 10:20Update:
As discussed with our Customer Relation Specialist, we confirm that the claim is still undergoing the validation process, which we have discussed with you in detail.
We do however respect the urgency of the matter and is treating it as such, and also appreciate your kind understanding herein.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply14 Aug 2018, 10:20
Official
Update:
As discussed with our Customer Relation Specialist, we confirm that the claim is still undergoing the validation process, which we have discussed with you in detail.
We do however respect the urgency of the matter and is treating it as such, and also appreciate your kind understanding herein.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
14 Aug 2018, 10:21Dear Thato,
As discussed, herewith my contact details, please do not hesitate to contact me if you require further assistance.
Kind Regards,
Dorothy Smit
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Best regards,
Auto & General's reply14 Aug 2018, 10:21
Official
Dear Thato,
As discussed, herewith my contact details, please do not hesitate to contact me if you require further assistance.
Kind Regards,
Dorothy Smit
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Best regards,
TM
Thato M's updateReviewer Update
22 Aug 2018, 08:06What is happening with my claim, is my car being repaired or is there even any progress? This is taking longer than you promised.
TM
Thato M's update22 Aug 2018, 08:06
Reviewer Update
What is happening with my claim, is my car being repaired or is there even any progress? This is taking longer than you promised.