Incompetence

<p>I was involved in an accident, my first one ever and I have been driving for 36 years.</p> <p>An elderly lady skipped a stop sign and T-Boned my vehicle.</p> <p>Auto And General have had the vehicle for 10 working days, a week after they had the vehicle their assesor named Kevin calls me stating there is no damage to the suspension. I informed him the right front wheel was laying against the shock column. His reply was oh he had not done a thorough check of the vehicle. I asked him why he was phoning me then if he had not assesed the damage (done his job). Shows and points to stupidity and incompetence.</p> <p>The panel beater calls me a lady called Joe-Anne from Sunset Body works who informs me the damage is quoted at R49473.86</p> <p>I contacted the claims dept and inquired what the cash pay out sum was, this they said was R39420.00 taking into account my excess of R5000.00 the numbers do not add up.</p> <p>Check your insurance, if you are at &nbsp;Auto N General change. Change your insurance and protect your investment.</p> <p>AUTO N GENERAL SHOULD HAVE ACTED AS AMBASSADORS FOR ME AND CLAIMED ALL DAMAGES FROM OUTSURANCE.</p> <p>THEY ARE USELESS AND PATHETIC.</p> <p>&nbsp;</p> <p>Hollard insurance are very proffessional and my new insurers.</p>