DB
Dante B
1 reviews | Active since Jul 2015
21 Dec 2021, 10:30
Incessant debicheck SMSes and I keep getting charged
I switched to Auto and Gen with my cover being in effect starting 2 January.
I authorised the first debicheck that came through, and it shows as ACTIVE on my banking app, but these geniuses keep sending me SMSes to authorise the debicheck and it costs R1 a debicheck sms!! This is pathetic guys! Not a great first impression. Do you want me to stay with Budget Insurance????!!!
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
21 Dec 2021, 16:00Good day Hannibal Bateman,
We acknowledge receipt of your complaint.
Kindly send us a private message with your policy/ID or contact number.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Kindly send us a private message with your policy/ID or contact number.
Kind Regards,
The Auto & General Team
Auto & General's reply21 Dec 2021, 16:00
Official
Good day Hannibal Bateman,
We acknowledge receipt of your complaint.
Kindly send us a private message with your policy/ID or contact number.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Kindly send us a private message with your policy/ID or contact number.
Kind Regards,
The Auto & General Team