MNm
Mr. Nkosi mduduzicomfortnkosi

1 reviews | Active since Feb 2023

17 Feb 2023, 07:55

im not happy at all,its not fair at all,i wouldn't recommend somebody to join Auto& general base on the treatment I'm always getting

i have two claim with you guys the 1claim is sorted n it didn't take long it took a week n im grateful especially the lady by the name of Chevonne she's a star,then i still have a claim that was opened December n still up to today its not finalized,no communication,bad service,everything is a mess,its very said paying premiums for two cars every month and after you get such service,as I'm speaking I've instructed my lawyers to intervene cz I'm tired of this n its not the first time you guys declined my claim so im tired nw n i can tell you now im thinking of leaving Auto n general but its not that everyone is bad u have good ppl as well, yo Jogerah Martins, Chevonne,I'll be always be grateful for the service especially from them but I'm feed up,****ed 3months still nothing they keep on requesting same information from me which i provided from the same time,imagine paying for something for 3month but ur not using it? im even asking myself why im still paying my premiums why im still with you guys,why its so difficult to fix my car?im going to take this even further that's why I've included my lawyers now cos i really can't take this anymore im emotionally drained!!!!

0
Replies (1)
Auto & General
Auto & General's reply17 Feb 2023, 07:58
Official
Good day Mr. Nkosi,

We acknowledge receipt of your complaint and will request that the relevant department contact you,

Thank you,

Kind Regards
The Auto & General Team