I’m giving you only one star bcos I’m still waiting for you to fix my car’s problems

I’m giving you only one star bcos I’m still waiting for you to fix my car’s problems. When I call to check with the consultant I spoke and want to find out if he did receive the documents from the dealership he’s not available and didn’t come back to me after I’ve left a message to contact me. As of now I’m the dark don’t know what is happening. I’m so frustrated maybe you can come in and help. Thank you 🙏🏽