1 reviews | Active since Apr 2013
*******ly taking early payment of debit order
My debit order is due on the 25th of the month. Auto and General decided in December that they would put through the debit order on the 23rd of the month. This is ******* as they are taking money before it is due. My funds were in my bank on the 24th but because the debit order went through on the 23rd I am now being charged a fee of R115,00 by my bank. I believe Auto and General and any other company that puts through debit orders early are acting **********ly.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we apologise for the frustration that you are experiencing.
The matter was discussed with you in detail and we will provide you with final feedback on the matter.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we apologise for the frustration that you are experiencing.
The matter was discussed with you in detail and we will provide you with final feedback on the matter.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved and was discussed with you in detail. Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved and was discussed with you in detail. Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team.
