*******ly debiting my account and Ridiculously low previous pay-out

*******ly debiting my account. No reply from A&G. No call or even email. Previous disappointment: Writing off a Hyundai Getz and only paying out R25 750.

1. I cancelled my policy on the 14th of March 2018. Still after years of complaints they still debit my account. They are very sneaky, the debited amount is much lower than the original amount. (But still a few hundred rand each month) I've contacted them via email and even contacted Ricardo which is listed as the head of Auto & General, but not even a reply.

Note that if a person *******ly debits an account they would end up in jail, but somehow they get away with it.

2. Writing off a Hyundai Getz 1.6 GL 2003 model after an incident in 2016. The car was parked outside my apartment and a municipal water pipe busted, tossing water and rocks onto it. Auto & General claimed that it was an accident after 11pm and paid out a reduced amount. The replacement value at the time was R61 000. Auto & General claimed it was a write-off, and only paid out a shameful R25 750. They ordered me to provide documents and sign change of ownership forms.