MM
Maphuti M
1 reviews | Active since May 2018
12 Aug 2018, 23:38
******* debits
I got a car insurance QUOTE via telephone and the agent said the insurance can only be activated if i send the following documents: cooy of my id; drivers licence; tracker certificate and car inspection. I never sent any of those documents or activated the insurance but the ******* have debited my account three times already. I have sent theM countless emails and they ignore them and its business as usual for them. If a need to claim arises i know they wont pay out because thers no contract between us but they are *****ing my money. Ill first reverse all the debit orders and the take legal action. Tired of these vultures
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
13 Aug 2018, 08:38We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply13 Aug 2018, 08:38
Official
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
13 Aug 2018, 09:36Update:
We have attempted to contact you to, without success and a message was left on your voice mail. Please allow us an opportunity to investigate your concerns. We will provide you with feedback on the outcome of our findings soonest.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply13 Aug 2018, 09:36
Official
Update:
We have attempted to contact you to, without success and a message was left on your voice mail. Please allow us an opportunity to investigate your concerns. We will provide you with feedback on the outcome of our findings soonest.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
16 Aug 2018, 16:49Update:
As discussed with our Customer Relation Specialist, we are pleased that your complaint has been resolved and we welcome you as a valued customer.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply16 Aug 2018, 16:49
Official
Update:
As discussed with our Customer Relation Specialist, we are pleased that your complaint has been resolved and we welcome you as a valued customer.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
16 Aug 2018, 16:50Dear Maphuti,
As discussed, herewith my contact details, you are welcome to contact me if your require any assistance.
Kind Regards,
Dorothy Smit
***
Best regards,
Auto & General's reply16 Aug 2018, 16:50
Official
Dear Maphuti,
As discussed, herewith my contact details, you are welcome to contact me if your require any assistance.
Kind Regards,
Dorothy Smit
***
Best regards,