MN
Mayenziwe N

1 reviews | Active since Mar 2014

06 Dec 2024, 14:21

Ignorance

I am super disappointed with this insurance. They do not forget to deduct money on payday for the policy but when you are in need of their service they are silent as if they do not exist. I am highly seeking for their help but they are ignoring. I have written to their complaints department as well but no response. They are adding more frustration to what is frustrating me.

0
Replies (2)
Auto & General
Auto & General's reply06 Dec 2024, 14:37
Official
Hi Mayenziwe

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

 
Kind regards,

The Auto & General Team
MN
Mayenziwe N's update09 Feb 2025, 17:29
Reviewer Update
I have sent a dispute till today no response. I really doubt this insurance company for the next financial year