I Would Not Recommend Auto & General to Anyone

I am extremely disappointed with Auto & General and, based on my experience, I would honestly not recommend them to anyone.

I was promised that my insurance premium would go down, but instead, I received a notification informing me that my premium is increasing significantly. My current premium is R1,807.80, and from 1 October 2026, it will increase to R2,259.13—an increase of more than R450 per month.

This is completely the opposite of what I was promised. I feel misled and disappointed, as I expected a reduction in my premium, not such a substantial increase.

Customers deserve honest and transparent communication, especially when it comes to something as important as insurance costs. At this point, my experience has left me with very little confidence in the company, and I would not recommend Auto & General to anyone unless this matter is properly addressed and resolved.