NS
Nicholas S

1 reviews | Active since Jan 2015

13 Jan 2026, 13:09

I would like to write a review about Auto & General I would like to praise the efforts of Zolisa at A&G in getting my claims sorted out

I would like to write a review about Auto & General I would like to praise the efforts of Zolisa at A&G in getting my claims sorted out. I was initially irritated about the fact that a claim that was logged on 8 January only got registered on 12 January. And by 13 January still no one contacted me. I decided to give A&G a call myself and got put through to Zolisa. What a ray of light she has been. She appointed the assessor and managed to register an additional claim I logged that morning. She sorted out all the administrative matters and all I have to do now is wait for the call of the assessor. Thanks Zolisa. You are a star. She made an overall bad customer experience so much better.

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Replies (1)
Auto & General
Auto & General's reply13 Jan 2026, 13:39
Official
 
Good day, Nicholas 

Thank you so much for taking the time out of your day to rate the service you received from us. 

We appreciate it greatly and will be sure to pass on these kind words to the relevant consultant, as it will surely make their day. 

Kind regards,
The Auto & General Team