DN
Dylan N

1 reviews | Active since Jan 2015

29 Nov 2025, 12:15

I would like to write a review about Auto & General I am not happy with the way they do business these days

I would like to write a review about Auto & General I am not happy with the way they do business these days. I am insured with them for 40 years. They increase my premiums by 25% every year. I got to call them and beg for them to reduce it which they usually do by a little bit. I then got to request to speak to a manager and he reduces it a bit more. It’s like a game that they play every year. They should just offer the best quote that they can and not waste customers time. It is also a business strategy to fleece money from customers because not everyone will pick up the 25% increase and query it.

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Replies (1)
Auto & General
Auto & General's reply29 Nov 2025, 12:18
Official
Good day Dylan, 

We are sorry to see that you feel this way.

We have escalated your complaint to the relevant team to assist you.

Kind regards, 
The Auto & General team