CO
Corrie O
1 reviews | Active since Sept 2020
12 Mar 2025, 10:00
I would like to write a review about Auto & General
I would like to write a review about Auto & General. Not happy at all. My cashback payment was supposed to be in 2026 and it is now pushed back to 2029 because I put in a claim in February (2025) The claim was rejected, so no amount was paid out to me, but still just because the claim was made, the cashback is pushed back with 4 years. What a fine way of *****ing from your clients. Terrible.
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Replies (3)
Auto & General's replyOfficial
12 Mar 2025, 10:03Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
The Auto & General team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
The Auto & General team
Auto & General's reply12 Mar 2025, 10:03
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
The Auto & General team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
The Auto & General team
Auto & General's replyOfficial
12 Mar 2025, 14:25Please kindly provide us with the policy number, so that we may assist further.
Auto & General's reply12 Mar 2025, 14:25
Official
Please kindly provide us with the policy number, so that we may assist further.
CO
Corrie O's updateReviewer Update
12 Mar 2025, 17:25Can you please provide me with an email address or phone number where I can send my policy number? I'm not feeling comfortable sharing it here where anyone can see it. Please provide a direct number or email address for the person I can talk to regardingthismatter, not just a call centre number. Thanks.
CO
Corrie O's update12 Mar 2025, 17:25
Reviewer Update
Can you please provide me with an email address or phone number where I can send my policy number? I'm not feeling comfortable sharing it here where anyone can see it. Please provide a direct number or email address for the person I can talk to regardingthismatter, not just a call centre number. Thanks.